1- Q: How long is your delivery time? A: If the goods are in stock, it usually takes 1-3 days. If the goods are not in stock, it will be 20-30 days, depending on the quantity. Generally, a 20 foot container takes about 30 days. 2- Q: Do you provide samples? is it free or extra? A: We’d like to provide free samples for standard fasteners, but clients need to pay the express charges. 3- Q: What is your payment term? A: Generally,  30% T/T in advance , the balance against the draft copy of B/L . 4- Q: I need a customized fastener, but it’s not on your website. What do I do? A: Please send us your request with detailed drawings or photos, then we will make the quotation for you accordingly. 5- Q: I’m not sure what screws I should be using or I need a little engineering help. Do you guys offer assistance? A: Yes, we have professional engineer to help you, and can make the drawings for you if necessary.  So, just please let us know your detailed requirements